Digital transformation roadmap: what should happen after the first workshop
A transformation workshop is useful only if it becomes a ranked sequence of decisions, owners, dependencies and measurable…
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Technology Insights
Technology strategy, architecture, modernization and operating-model guidance for business systems.
Technology Insights
8 pieces
What an ERP implementation needs before configuration starts
ERP projects struggle when configuration begins before process ownership, master data, approval rules and reporting definitions…
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CRM adoption fails when the sales process is undefined
A CRM cannot fix a sales process that exists only in individual habits. Adoption starts by defining the work the system is…
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Multi-tenant SaaS architecture decisions that are expensive to reverse
Tenant isolation, billing, configuration, data model and operations choices shape SaaS economics long before the first large…
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API integration mistakes that create long-term maintenance debt
Most integration pain comes from weak contracts, missing idempotency, unclear ownership and no plan for versioning or failure.
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Legacy modernisation without the big-bang replacement
The replacement project that fails is almost always the one that had to succeed all at once. Incremental replacement is slower…
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Why your reports disagree, and what actually fixes it
When two dashboards show different revenue figures, the problem is almost never the dashboards. It is that the same word means…
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Build or buy: the honest version of the decision
A software company advising you to build software has an obvious conflict of interest. Here is the framework we use, including…
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