Specialized Operations & Point Solutions
SpecDesk
Optical clinic workflow and lens-cutting lab job tracking
Overview
What SpecDesk is
SpecDesk coordinates optical clinic workflow and lens-cutting lab jobs, helping stores and labs track prescriptions, lens orders, cutting status and delivery readiness.
This product can be deployed as a focused solution or used as the foundation for a wider engagement. We configure, extend and integrate it around your workflows so it fits the way the business actually runs.
What is SpecDesk?
SpecDesk is optical clinic workflow and lens-cutting lab job tracking. Acmez configures, integrates and supports it around client workflows, reporting needs, hosting requirements and operational support expectations.
What it covers
- Optical clinic workflow from prescription to order
- Lens-cutting lab job creation and tracking
- Status updates for store, lab and customer teams
- Exception handling for rework, delays and changes
- Reporting for turnaround time and pending jobs
Deployment and support
Commercial terms are agreed around the deployment model, support coverage, integration scope and any customization required before launch.
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Next step
See SpecDesk applied to your requirement
A walkthrough against your own scenario is far more useful than a generic demonstration. We are happy to prepare one.